As an Insurance Agent, you have ever growing compeition online and in the local market place. Keeping in touch with your clients and staying in front of their needs is increasingly important. MediaPing has developed a tool that will automate those processes and save you hours every day while still keeping the personal touch that makes your agency better then the "guy next door".

While working with some of the top agents in the country, we have been able to pinpoint certain "pain points" that could be solved using the latest communication technology that could be implemented in your agency in less than an hour. We've broken these areas down into 4 areas:

1. Customer Service
2. Scheduling and Reminders
3. Billing and Collections
4. Revenue Generation

With intelligent automation, our software simply takes over some of the tedious tasks that you either spend too much time and money doing, or pay someone else to do. The MediaPing Insurance tool will literally take most of the activities associated in these areas and help you spend your time on more revenue generating activities.

Every message sent to your Clients is from a LOCAL 10-digit number that comes with being a valued customer. This is very crucial to keeping the local customer feel. In fact, your customer can text OR call back and our program will route the incoming text to our software or phone call to YOUR phone number of choice.

1. Birth Date. Send your clients a "Happy Birthday" text from your office automatically. This can be in conjunction or as a replacement with anything you are currently doing for this.

2. Sign on Date: Our system will send your Clients a "thank you for being a customer" text on the anniversary of their sign up date. Letting them know you're thankful for their business can be the difference between them staying with your agency, or price shopping you online.

3. Holidays: MediaPing has also put in the ability to send out Holiday messages. These messages will automatically be sent to your chosen clients on Thanksgiving, Fourth of July, and New Years.

4. Customer Communication: Chase down that expired credit card, let your clients know that they qualify for special plans- and do it all within seconds! Remember- 94% of all text messages are read withing 2 minutes. You can send and receive any text communication needed. No more leaving messages, sending unread emails, or sending expensive mail. Get the response now, by getting the message out NOW!

1. Annual Reviews: MediaPing will proactively send your Clients text messages asking them to schedule their annual review to go over policies, look at bundling saving you and your staff hours of time chasing your Clients for policy reviews.

2. Appointment Reminders: We have built in the ability to remind them of an appointment by simply entering their appointment date and time and it will shoot them a text reminder helping to decrease no-shows.

3. Write your own message and send in seconds to remind, schedule and communicate with your customers to keep your day as productive as possible.

Every message sent to your Clients is from a LOCAL 10-digit number that comes with being a valued customer. This is very crucial to keeping the local customer feel. In fact, your customer can text OR call back and our program will route the incoming text to our software or phone call to YOUR phone number of choice.

1. Payment Reminders: Send your customers late payment reminders to pay their bill. This can be a very easy way to collect on past due accounts without becoming a "bill collector". Simply enter in Payment date, amount, and description and a text will be shot out immediately to the customer allowing them to ask questions pertaining to their past account.

2. 2-way Instant Communication: Chase down that expired credit card, let your customer know his/her policy is cancelling tomorrow- and get the message out when it needs to most- NOW! Your customers can choose to text back with arrangements, other information or simply call the number back to speak with you and your staff.

Now that MediaPing has free'd up much of your time to chase down new business without worrying about your current book, we now have the ability to distinguish between customers and prospects within the system.

1. Bundle Alerts: All Agents want to cross sell to clients and get them to bundle their insurance with their agency. Letting them know at the right time is key in this process. MediaPing automatically lets them know on the first and 6 month of their policies reminding them that they can save per policy by bundling their insurance with your agency.

2. Referrals: Referrals can be difficult. You have to convince your clients to throw their Mother or friends under the bus. MediaPing will simply send your clients a friendly text they can forward to their friends to drive incoming phone calls.

3. Lead Communication: In most cases, getting to your leads or referrals is a race before they have a chance to buy from someone else or purchase their policy online. MediaPing allows you to get a personal message to those interested quickly, and effectively allowing the customer a non-threatening way to respond and ask questions.